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Head of Fleet Operations

Are you interested in shaping the future of mobility? Are you looking for a role with true impact? Do you want to take the lead on setting the global strategy for Voi’s fleet optimisation? Then you’ve come to the right place. 

We’re currently looking to expand our Central Operations with a Head of Fleet Operations. You’ll be working at the heart of operations, ensuring Voi’s success across all markets. You’ll be part of our purpose, voiage and culture. You have a real shot at leaving your mark on micro-mobility - which is pretty cool if you ask us. 

At Voi, we’re committed to transforming urban mobility at its core, and we’re looking for smart and dedicated people to join us on our mission. Since the launch in 2018, Voi has been on an amazing growth journey and we have no intention of stopping now. We’re in the midst of laying the foundation of Voi, and this role offers the opportunity of having a direct impact on how we run future operations. As a Voiager, you’re not just an employee, you’re an owner and a contributor - you’re part of transforming urban mobility. Ready to embark?

YOUR MISSION AT VOI

As Head of Fleet Operations you’ll play a key role in Voi’s continued growth and success. In summary, Fleet Operations cover everything that happens with our vehicles while they’re on the streets. Your team’s mission will be building products and processes that support our colleagues out in the markets. Your work will be essential for our Hunters, Fleet Specialists, Scooter Rangers and Ambassadors, ensuring that they have the tools they need to maintain, collect, charge and deploy the fleets in the most efficient way.

We know that this is a big job, so we made sure your squad consists of talented people from engineering, data, product and operations. Together with them you will:

  • Set a clear mission for the Fleet Operations Squad alongside with metrics measuring success of the work that is done.
  • Build an excellent product roadmap that is based on data and user research into the users in focus: Hunters, Fleet Specialists, Scooter Rangers and Ambassadors.
  • Together with the General Managers, resume shared responsibility of relevant parts of the P&L related to operations (blended task cost, deployment rate among others).
  • Set and drive performance along with KPIs related to inhouse operations, outsourced operations, in-field repairs, Search and Rescue and Parking.
  • Support direct reporting members of the team in their daily work to reach set goals and continue their professional development over time.
  • Own relationships with suppliers of equipment and tools (e.g. vehicles, charging infrastructure etc).

WHAT YOU’LL NEED TO EMBARK

  • Masters degree within engineering or similar.
  • +5 years of experience from a similar position, preferably within fleet management, inhouse- and outsourced operations, and project management.
  • Experience from working in an agile environment with product management/development. 
  • Strong leader with the ability to coach and develop others. 
  • Strong project leader skills with the ability to prioritize and work cross functionally in a global organisation. 
  • Outstanding analytical skills and ability to make data driven decisions. 
  • Strong sense of ownership and accountability for your work.
  • Business oriented with extensive problem solving skills.  
  • Excellent communication skills and fluent in English. 

RIDE WITH VOI TO THE FUTURE

Launched in August 2018, Voi is a Swedish micro mobility company offering electric scooter sharing in partnership with cities and local communities around Europe. We believe that light electric vehicles can be part of changing how people move in cities by providing a more sustainable and fun solution to traditional transport modes. We want the transformation to happen in the right way—through innovation, open and transparent dialogue with cities and governments and by adapting to local needs. At Voi, we know that diversity fuels innovation & creativity and we welcome people from diverse backgrounds and experiences to take part in our journey. Join Voi and ride the future with us!

DIVERSITY MATTERS

We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more. Regardless of your gender, background or sexual orientation we welcome applications from whoever you are - what’s important for us is what skills and value you can bring to the Voi team. And of course that you’re a great Voi culture fit! Therefore we actively discourage any photos, personal letters or disclosure of any information that concerns other information than your professional experience.

 #LI-AP1

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Tegelbacken 4A
111 52 Stockholm Directions View page

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