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Customer Support Specialist - French or German speaking

Our growing scooter club is currently looking for a Customer Support Specialist to join our Customer Support team. If you would like to be a part of scaling up one of Sweden’s hottest start up, this is the position for you. 

This entry-level role is ideal for young professionals who want to gain experience and build their careers in a revolutionary company and industry (this is gonna be big). As we expand across Europe, you will learn in a fast paced environment. 

Join a truly incredible team of fun, good-hearted, kind, and hardworking people and be a part of the VOI vision of building a better future.


THE POSITION

  • Supporting users (customers) to create a world-class Customer Support.
  • Building and proactively improving customer's opinion of the VOI community through emails.
  • Providing support to and taking care of your teammates as well as adding to the VOI culture.
  • Unplanned tasks that may vary on a daily basis.
  • Entering at the heart of last mile transportation start-up, with rapid growth and global ambitions.


QUALIFICATIONS

  • Flexible, Solution oriented, Energetic, Humble.
  • Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.
  • Self-Starter that radiates positivity, prestige-less-ness and a “can-do” attitude.
  • Some work experience within relevant fields.
  • Rotating schedule with morning, day and evening shifts. You will take part of all shifts.
  • Fluent and comfortable in English and one of the following languages: French or German


THE POSITION OFFERS

  • Being part of a rapidly growing User Operations team (Customer Support) in the hottest startup in Europe
  • Amazing colleagues and a great work environment
  • VOI swag
  • Working from our HQ in Stockholm


RIDE WITH VOI TO THE FUTURE

VOI is bringing shared electric scooters to the streets of Europe. Jump on a scooter anytime and ride anywhere in the city within minutes - all free from emissions. We are creating a future with cities free from noise and pollution. Cities where people move on light electric vehicles. Cities made for living - not for cars.

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Or, know someone who would be a perfect fit? Let them know!

Sweden – Stockholm

Warfvinges väg 34
112 51 Stockholm Directions

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email
@voiapp.io
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