facebook tracking

Support Specialist - German Fluency

Our growing scooter club is currently looking for a German Speaking User Operations Specialist to join our Customer Support team. If you would like to be a part of scaling up one of Sweden’s hottest start up, this is the position for you. 

This entry-level role is ideal for young professionals who want to gain experience and build their careers in a revolutionary company and industry (this is gonna be big). As we expand across Europe, you will learn in a fast paced environment. 

Join a truly incredible team of fun, good-hearted, kind, and hardworking people and be a part of the VOI vision of building a better future. 

 


THE POSITION

  • Identifying and assessing users help inquiries to create a world-class user support.
  • Building and proactively improving user’s relationship to the VOI community through written words in emails, and potentially, phone calls.
  • Assisting in the development and improvement of internal and external user processes.
  • Providing support to and taking care of your teammates as well as adding to the VOI culture.
  • Unplanned tasks that may vary on a daily basis 


QULIFICATIONS

  • Flexible, Adaptable, Energetic, Humble.
  • Having a growth mindset: You seek out learning opportunities for yourself and the team. You learn from mistakes and move forward.
  • Self-Starter that radiates positivity, prestige-less-ness and a “can-do” attitude.
  • Bachelor’s degree or 1-2 years’ work experience within relevant fields.
  • Flexible schedule, with willingness to work morning, nights and weekends.
  • MUST be Fluent and comfortable in English and German.
  • Basic familiarity with the urban area they work in


THE POSITION OFFERS

  • Being part of a rapidly growing User Operations team (Customer Support) in the hottest startup in Europe
  • Amazing colleagues and a great work environment
  • VOI swag
  • Working from our HQ in Stockholm



    RIDE THE FUTUR WITH VOI

    VOI Technology is creating a system of electrically powered scooters around urban centers to provide an affordable, sustainable, and exhilarating way to commute while helping people to reduce their carbon footprint and cities to have a more sustainable transportation network. VOI is headquartered in Stockholm, Sweden and is rapidly expanding across Europe and the world!

    Apply for this job

    Or, know someone who would be a perfect fit? Let them know!

    Already working at VOI Technology AB?

    Let’s recruit together and find your next colleague.

    email
    @voiapp.io
    Teamtailor

    Applicant tracking system by Teamtailor